Shipping your order
There are special considerations when shipping your order.
Most items can be shipped to Puerto Rico and USA. however certain restrictions may apply which include:
• Dimensional shipping limits – standard shipping to these regions are limited by the overall shipping size which include a maximum length or girth of 108 inches and maximum weight of 70 lbs.
• Large and/or oddly shaped items may not be eligible for shipping.
• Hazmat – certain hazmat items (including but not limited to lithium batteries) are restricted from shipping to these areas.
• Address type – certain address types preclude shipping speeds, due to carrier capabilities.
Expedited and Priority Shipping isn’t available for P.O. Boxes in Alaska and Hawaii.
Check the item's product detail page for eligibility and available shipping options.
Available shipping options will appear at checkout when you enter a shipping address.
Order with Release-Date Delivery
Release-Date Delivery is available in checkout when both the item and your delivery address are eligible.
To place a Release-Date Delivery order:
1. Place an eligible item in your shopping cart and click Proceed to checkout.
2. Select an eligible shipping address when prompted.
3. Select Release-Date Delivery or -- get it on its release day.
Note: Making changes to your delivery address may affect your order's eligibility. If you need to change your order, we recommend placing a new pre-order for the item and then canceling your previous order. Only do this after you're sure you can choose Release-Date Delivery or another applicable shipping option on the new order.
Most items can be shipped to Puerto Rico and USA. however certain restrictions may apply which include:
• Dimensional shipping limits – standard shipping to these regions are limited by the overall shipping size which include a maximum length or girth of 108 inches and maximum weight of 70 lbs.
• Large and/or oddly shaped items may not be eligible for shipping.
• Hazmat – certain hazmat items (including but not limited to lithium batteries) are restricted from shipping to these areas.
• Address type – certain address types preclude shipping speeds, due to carrier capabilities.
Expedited and Priority Shipping isn’t available for P.O. Boxes in Alaska and Hawaii.
Check the item's product detail page for eligibility and available shipping options.
Available shipping options will appear at checkout when you enter a shipping address.
Order with Release-Date Delivery
Release-Date Delivery is available in checkout when both the item and your delivery address are eligible.
To place a Release-Date Delivery order:
1. Place an eligible item in your shopping cart and click Proceed to checkout.
2. Select an eligible shipping address when prompted.
3. Select Release-Date Delivery or -- get it on its release day.
Note: Making changes to your delivery address may affect your order's eligibility. If you need to change your order, we recommend placing a new pre-order for the item and then canceling your previous order. Only do this after you're sure you can choose Release-Date Delivery or another applicable shipping option on the new order.
Return Policy
Items shipped from https://www.pgservicecenters.com/ can be returned within 30 days of receipt of shipment in most cases. Return Authorization Number (RMA) will be required to initiate return procedures. Item should be returned at original shipping package.
Some products have different policies or requirements associated with them.
Digital Products
Some products have different policies or requirements associated with them.
Digital Products
- Unless otherwise specified, games, software downloads, and purchases from the (https://www.pgservicecenters.com/) are not returnable after purchase.
- Electronic Books purchased can be returned within seven days of purchase. Once a refund is issued, you'll no longer have access to the book.
- Subscriptions to titles in the Newsstand section can be canceled at any time